Shipping Policy
Processing Times
-
All orders are handmade and created with care.
-
Standard processing time is 3–7 business days before shipping.
-
During high-volume periods (holidays, sales, custom bulk orders), processing times may be slightly longer.
-
Custom or personalized items may require additional time depending on design complexity.
Shipping Rates & Delivery Times
-
Shipping costs are calculated at checkout based on your location and order weight.
-
Domestic orders (within the U.S.) typically arrive within 3–7 business days after dispatch.
-
International shipping is available; delivery times vary by destination and may take 7–21 business days.
-
Delivery times are estimates provided by the carrier and are not guaranteed.
Order Tracking
-
Once your order ships, you will receive an email with a tracking number.
-
Please allow up to 48 hours for tracking information to update.
Custom & Personalized Orders
-
Customized products are made specifically for you.
-
Because of this, all custom orders require full processing time, and shipping may vary slightly depending on materials and design.
Shipping Delays
-
We are not responsible for delays caused by the shipping carrier, weather conditions, customs, or incorrect shipping information provided by the customer.
-
If a delivery issue occurs, we will assist you in contacting the carrier, but cannot control delivery timelines.
Wrong Address Disclaimer
-
Customers are responsible for providing the correct shipping address.
-
If an order is returned due to an incorrect or incomplete address, the customer will be responsible for reshipment fees.
Lost or Damaged Packages
-
If your package arrives damaged, please contact us within 48 hours with photos of the item and packaging.
-
Lost packages must be reported to the shipping carrier. We can assist, but cannot guarantee reimbursement.
International Duties & Taxes
-
International customers are responsible for any customs fees, import taxes, or handling charges.
-
These fees are not included in product or shipping costs.
Delivery Issues
-
Once an order is marked “Delivered” by the carrier, we are not responsible for packages that are lost or stolen after delivery.
Contact Us
​If you have any questions regarding your order or shipping, you can reach us at: